Cleaning Operative

Mount Charles; Lisburn; On-site; GBP 1,240,000 - 1,515,000; Part time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Programme

Financial Education/Wellbeing advisory

Job summary

Mount Charles Group is seeking a customer-focused cleaning operative to join their team in Lisburn, delivering high-quality cleaning services across offices, meeting rooms, toilets and laboratories. The role fits a part-time schedule, Monday to Friday, 3.30pm–7.30pm, 20 hours per week, with a strong emphasis on safety, reliability, and customer service.

Ideal candidates are physically fit, have basic reading/writing skills, and hold or are willing to obtain an NVQ/SVQ Level One in Cleaning.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Must be physically fit to carry out manual duties.
• Basic reading, writing, speaking and listening skills to understand safety and work instructions.

Responsibilities

• Provide the highest level of cleaning service within your area of responsibility.
• Respond positively, politely and promptly to all customer requirements.
• Carry out duties in a professional and courteous manner.
• Provide a range of general cleaning services to include offices, meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensure stocks are replenished in your area of responsibility.
• Carry out regular checks on equipment used and leave it clean and in good working order after shift.

Skills

Exceptional customer service

Attention to detail

Physically fit

Basic reading/writing

Education

NVQ/SVQ Level One in Cleaning (advantage)

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do!

Working Pattern

• Monday - Friday
• 3.30pm to 7.30pm

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focusedindividualand want to join a fun andfamily orientatedbusiness which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do!

Working Pattern

• 20 Hours Per Week
• Monday - Friday
• Working 4 hours per day
• 3.30pm to 7.30pm

Rewards

• 22 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your
• area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements
• and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting
• rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good
• working order at the end of your shift, reporting any defects to your Line Manager
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an
• advantage but not essential
• Previous work experience in customer service employment
• Must be physically fit to carry out manual duties
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

An enhanced Access NI check is required for this position.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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