RF-2608-26 - Cleaning Operative

Mount Charles; Belfast City District; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

20 days' annual leave

Company pension

Health & wellbeing support

Employee engagement events

Job summary

Mount Charles Group is recruiting a Cleaning Operative for the Belfast Grant Thorton site. This role offers Monday to Friday, 25 hours per week, 15:00–20:00 shifts, with strong emphasis on customer service and attention to detail.

You will deliver high cleaning standards across offices and amenity areas, stock replenishment, and adherence to safety procedures. We value teamwork, reliability and a pro‑active attitude.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• Basic reading, writing, speaking and listening for safety and work instructions.
• Previous cleaning or customer service experience is desirable.

Responsibilities

• Provide high standard cleaning services in offices and amenity areas.
• Replenish stocks in your area of responsibility.
• Ensure equipment and machines are checked and maintained.
• Maintain a clean, tidy environment at end of shift.
• Follow company procedures and health and safety policy.

Skills

Customer service

Attention to detail

Communication skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

BICS Qualifications

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at our Grant Thorton, Belfast site. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday – Friday
• 15:00pm – 20:00pm

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at our Grant Thorton, Belfast site. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday – Friday
• 25 Hours per week
• 15:00pm – 20:00pm

Rewards

• 20 days’ annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous mannerProviding a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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