Cleaning Operations Lead — Team & Training Focus

Manchester Arndale; Alfreton CP; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Digital Learning (OCS Academy)

Retail Perks – Hapi app discounts

Job summary

OCS UK & Ireland is recruiting for a Cleaning Manager to lead our cleaning team across facilities in the UK. You will oversee all cleaning activities and supervise staff, ensuring high standards in floors, washrooms, and communal areas.

The role requires experience in supervision, rostering, training, and HR compliance, with a strong focus on customer service and deadline-driven work. Flexible hours and on-site presence are expected.

Qualifications

• Experience as a manager or supervisor in cleaning or a similar field.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to meet deadlines and be flexible with hours.

Responsibilities

• Overseeing and assisting with cleaning of floors, communal areas, stairwells, and washrooms and other ad hoc areas.
• Managing staff rotas, holiday requests, site audits and recruiting new employees.
• Identify training needs on-site and conduct training and record training completed on-site.
• Involvement with investigation matters such as personal accidents or disciplinary investigations.
• Monitoring cleaning products on-site, maintaining stock levels and submitting orders in line with budgets.

Skills

Staff management

Rotas & scheduling

Training delivery

HR compliance

Customer service

Job description

OCS UK & Ireland is recruiting for a Cleaning Manager to lead our cleaning team across facilities in the UK. You will oversee all cleaning activities and supervise staff, ensuring high standards in floors, washrooms, and communal areas.

The role requires experience in supervision, rostering, training, and HR compliance, with a strong focus on customer service and deadline-driven work. Flexible hours and on-site presence are expected.