Cleaning Contracts Manager – Client & Operations Lead

Samsic UK; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Samsic UK is seeking a dedicated operations supervisor to oversee cleaning services across various sites in Greater London. You will manage contracts, liaise with clients, and lead a team of cleaning staff to deliver outstanding service.

The role demands strong people leadership, contract awareness, and the ability to work under pressure while maintaining high standards of cleanliness and safety. You will develop rosters, monitor hours, and report to client representatives and head office.

Qualifications

• Experience leading cleaning teams.
• Contract management experience or exposure preferred.
• Excellent communication skills and client liaison ability.

Responsibilities

• Oversee cleaning operations and variances across contracts.
• Lead and motivate a housekeeping team to deliver high standards of service.
• Maintain staff rosters and arrange cover as required.
• Ensure accurate recording of hours worked and reporting to head office.
• Present staff in professional uniform and identify staff adequacies.

Skills

Leadership

Communication

Rota management

Timekeeping

Proactive

IT literacy

Tools

Rota management tools

Microsoft Excel

Job description

Samsic UK is seeking a dedicated operations supervisor to oversee cleaning services across various sites in Greater London. You will manage contracts, liaise with clients, and lead a team of cleaning staff to deliver outstanding service.

The role demands strong people leadership, contract awareness, and the ability to work under pressure while maintaining high standards of cleanliness and safety. You will develop rosters, monitor hours, and report to client representatives and head office.