Cleaning Account Manager

Churchill Services; City Of London; Vor Ort; GBP 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

Employee Ownership

33 days holiday

Enhanced sick leave

Maternity and paternity leave

Life assurance

GP access & mental health support

Volunteering days

Exclusive perks & discounts

Training and development

Wellbeing & inclusion

Recognition rewards

Zusammenfassung

Churchill Services in London is seeking an experienced Account Manager to oversee cleaning delivery for a major East London production studio. You will lead a local service team, build strong client relationships, and drive performance on site.

You will ensure health and safety compliance, manage budgets and schedules, and identify cost-saving improvements while delivering outstanding service and growth opportunities. This role offers a rewarding path in a fast-paced environment.

Qualifikationen

• Demonstrable experience managing cleaning contracts.
• Excellent interpersonal and people-management skills.
• Ability to lead teams and improve service delivery.
• Strong knowledge of health and safety frameworks.
• Ability to work to tight timescales and manage budgets.

Aufgaben

• Maintain strong client relationships with high satisfaction.
• Provide and maintain quality-of-service delivery.
• Manage, recruit, and coach local service teams.
• Carry out ad-hoc and regular activities (projects, reports, audits) to support the Operations Manager.
• Ensure Health & Safety procedures and legislation are adhered to and followed.

Kenntnisse

Management of cleaning contracts

Client relationship management

Leadership and motivation

Health and safety knowledge

Time management and deadline adherence

Commercial awareness and IT literacy

Jobbeschreibung

Based in East London

Up to £45,000 per annum (DOE)

We are looking for an experienced Account Manager to join our growing London division, overseeing the delivery of first-class cleaning for a large production studio in East London.

In this fast-paced and rewarding role, you’ll lead and support a team of cleaning operatives on the site, ensuring service delivery standards are consistently achieved and maintained. You'll take ownership of site performance, building a strong client relationship, and driving operational excellence.

As an Account Manager you’ll be:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As an Account Manager you’ll have:

• Demonstratable experience managing Cleaning contracts
• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Working knowledge of Health and Safety systems
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Enhanced sick, maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help..

Please note: Security clearance (Enhanced DBS) is required for this role