Claims Procurement Consultant

Aviva; Manchester; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Bonus opportunity – 10% of annual pay

Generous pension – up to 14%

Private medical benefit (Aviva-funded)

Up to 40% Aviva product discounts

Matching Share Plan – up to £1,200

Save As You Earn scheme

Volunteer days and wellbeing support

Job summary

Aviva is seeking a Claims Procurement Consultant to optimise value across motor and property claims supply chain. The role focuses on end-to-end commercial management, collaborating with stakeholders to design forward-thinking service solutions and robust contractual frameworks.

Ideal candidates bring MCIPS (or working towards) and a proven track record in procurement, SRM, or category management within a complex environment.

Qualifications

• Experience in motor and/or property claims procurement and end-to-end supply chain management.
• Strong stakeholder management and relationship-building skills.
• Proven ability to lead strategy, SRM or category management in fast-paced settings.
• Experience contracting, sourcing processes, and negotiating agreements under governance.

Responsibilities

• Optimise value across Aviva's motor/property claims sourcing and supply chain.
• Collaborate with internal stakeholders and operations to design service solutions.
• Develop and negotiate commercial contracts and governance aligned agreements.
• Mitigate risk and support Net Zero objectives through sourcing strategies.

Skills

Motor/Property claims procurement

Stakeholder management

Leadership in strategy

Contracting & sourcing

MCIPS (qualified or in progress)

Education

MCIPS qualification (in progress)

Job description

Claims Procurement Consultant

6-month Fixed-term Contract

Location: Leeds, Norwich, Glasgow, Perth, York or Manchester based (50% hybrid working)

Salary: circa £55,000

This role presents an excellent opportunity for a strategic and commercially focused claims procurement specialist to join the UK General Insurance Claims Supply Chain team.

A bit about the job:

The primary objective of this position is to optimise value across Aviva’s motor / property claims supply chain through comprehensive end-to-end commercial management. The successful candidate will collaborate closely with internal stakeholders and operational teams to design forward-thinking service solutions, thereby delivering enhanced value for Aviva and its customers.

Specialising in the motor and/or property insurance claims category, you will draw upon advanced commercial, contractual, regulatory, risk management, and category management skills, tools, and methodologies to drive value for money by identifying and executing new initiatives, demonstrating subject matter expertise, and staying ahead of emerging technologies and market trends. Furthermore, you will actively mitigate and manage risk, while supporting the achievement of our Net Zero objectives.

The position requires a thorough understanding of market dynamics coupled with deep business insight, enabling the development and execution of sourcing and supply chain strategies in close partnership with colleagues to deliver robust contractual frameworks. Appropriate utilisation of internal processes, systems, controls, and governance structures will be essential.

Skills and experience we’re looking for:

• In-depth expertise in motor and/or property claims procurement / supply chain and substantial knowledge of change management
• Demonstrated commercial and stakeholder management capabilities, with a strong record of building effective internal business and supplier relationships
• Proven leadership experience optimising strategy and delivering Commercial, SRM, or Category Management within a complex, fast-paced environment
• Contracting experience, including management of sourcing processes and the development and negotiation of agreements in alignment with governance requirements, with the ability to influence key decisions as needed
• MCIPS qualification obtained or working towards obtaining it

What you’ll get:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We want you to shine. That’s why we have so much to offer you:

• Salary around £55,000 - depending on skills, experience, and qualifications
• Bonus opportunity – 10% of annual salary, depending on your performance and the business’
• 29 days of paid leave exclusive of public holidays, with the option of buying or selling 5 more days (pro-rated for the duration of your contract)
• Generous pension scheme – we’ll contribute up to 14%
• Aviva-funded Private Medical Benefitto help you get expert support when you need it
• Make your money go further - Up to 40%discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
• Brilliantlysupportive policiesincluding parental and carer’s leave
• Flexible benefitsto suit you, includingsustainability optionssuch as cycle to work
• Make a difference, be part of ourAviva Communitiesand use your 3paid volunteering days to help others
• We take yourwellbeingseriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here