Reinsurance Claims Specialist

Aviva plc; Norwich; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Starting salary

Bonus opportunity

Pension scheme

Holidays

Private medical

Discounts on Aviva products

Matching Share Plan

Save As You Earn

Parental leave

Carer’s leave

Flexible benefits

Volunteer days

Wellbeing support

Job summary

Aviva plc is seeking a professional to join the Major & Complex Claims Reinsurance team. You will manage complex reinsurance claims from notification to settlement, collaborating with underwriting, finance, actuarial, brokers and reinsurers to maximise recoveries and deliver insights.

The role offers exposure to treaty and facultative reinsurance, high-value cases, and flexible working options. A commutable distance from Norwich is preferred, with strong analytical and relationship-building

Qualifications

• Practical experience of treaty and facultative reinsurance is essential.
• Strong analytical skills with complex data and Excel to support claims and reporting.
• Understanding of reinsurance contract structures and technical knowledge for recovery outcomes.
• Experience working with brokers, reinsurers and internal stakeholders to manage claims.

Skills

Treaty reinsurance

Reinsurance recoveries

Data analysis

Excel reporting

Stakeholder management

Job description

Location:

You can be based a commutable distance from Norwich, Glasgow, Perth, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester

This is a great job for someone who has experience in reinsurance claims, recoveries or a technical reinsurance function and want to further develop your expertise in a complex and rewarding environment. You enjoy understanding how reinsurance programmes respond to losses, analysing data and working through technical challenges to deliver successful recovery outcomes.

You may already be working with treaty and facultative reinsurance arrangements and be looking for an opportunity to take greater ownership of high-value and technically complex claims. You're comfortable building relationships with brokers, reinsurers and internal stakeholders and enjoy combining technical knowledge with strong operational delivery.

A bit about the job

This role exists to support Aviva's financial performance through the effective management of complex reinsurance claims and recoveries. You'll join our Major & Complex Claims Reinsurance team, working across a broad range of business lines and reinsurance structures. Partnering with underwriting, finance, actuarial, brokers and reinsurers, you'll manage claims from notification through to settlement, helping to maximise recoveries and deliver valuable business insight. This is an excellent opportunity to deepen your technical expertise in treaty and facultative reinsurance while working on high-value and complex cases.

Skills and experience we're looking for

• Practical experience of treaty and facultative reinsurance is essential. We are particularly interested in candidates from reinsurance claims, reinsurance recoveries, ceded reinsurance or reinsurance operations backgrounds.
• Strong analytical skills, including experience working with complex data and using Excel to support claims, recoveries and reporting activities.
• Understanding of reinsurance contract structures and the ability to apply technical knowledge to support successful recovery outcomes.
• Experience working with brokers, reinsurers and internal stakeholders to manage claims and resolve technical issues.
• Strong organisational skills with the ability to prioritise competing demands while managing a varied portfolio of reinsurance claims and recoveries.

Whatyou’llget for this role:

• Starting salarycirca£45.000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity –10%of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pensionscheme - Aviva will contribute up to 14%, depending on what you put in.
• 29days holidayplus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earnscheme
• Brilliantly supportive policiesincluding parental and carer’s leave
• Flexible benefitsto suit you, including sustainability optionssuch as cycle to work
• Make a difference, be part of our Aviva Communitiesand use your 3 paid volunteering days to help others
• We take your wellbeingseriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’reinclusive and welcome everyone– we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if youdon’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’dlove it if you couldsubmityour application online. If yourequirean alternative method of applying, or if you have any queries in relation to the vacancy,please email [e-mail]