Claims Handler - Hybrid, Fast-Paced Multi-Case Role

The Abbey; Bagnall; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Hybrid working policy

Job summary

The Abbey is seeking a proactive Claims Handler in the Abbey Hulton area. The role focuses on handling insurance claims, contacting customers by phone and email, and recording all relevant claim information.

You will work in a specialist claims team, manage multiple claims, validate details with policyholders, and complete administration to close claims. A basic salary of £24K-£26K with potential earnings up to £35K+ through performance.

Qualifications

• Strong communication skills and proactive work ethic.
• Experience handling insurance claims and customer interactions.
• Willingness to learn and develop in claims handling workflow.

Responsibilities

• Handle insurance claims via phone and email.
• Receive calls and record information on claims.
• Manage multiple claims at different stages.
• Explore scope of claims with policyholders.
• Close claims with required administration and follow-up.

Skills

Communication skills

Customer service

Multitasking

Tools

Claims software

Job description

The Abbey is seeking a proactive Claims Handler in the Abbey Hulton area. The role focuses on handling insurance claims, contacting customers by phone and email, and recording all relevant claim information.

You will work in a specialist claims team, manage multiple claims, validate details with policyholders, and complete administration to close claims. A basic salary of £24K-£26K with potential earnings up to £35K+ through performance.