Household Claims Specialist — Hybrid Role

Acorn Group; Liverpool; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Enhanced Annual Leave

Colleague Assistance program

Company pension scheme

Refer a friend scheme

Flexible benefits platform

Job summary

A leading insurance provider in Liverpool is seeking a Household Claims Handler. You will support customers through the claims process and manage enquiries effectively. The ideal candidate has at least two years of claims handling experience and good communication skills. This full-time role offers a salary between £26,000 and £29,000, with the potential for a bonus. Enjoy a hybrid working model and a supportive work culture.

Qualifications

• Minimum of two years claims handling experience (Motor, Household, EL/PL).
• Ability to interpret policy wording and endorsements.
• Strong organisation skills with the ability to prioritise tasks.

Responsibilities

• Support customers through the claims journey.
• Manage new and existing claim enquiries.
• Identify and investigate potentially fraudulent claims.

Skills

Claims handling experience

Customer service skills

Attention to detail

Ability to work in a fast-paced environment

Good communication skills

Job description

A leading insurance provider in Liverpool is seeking a Household Claims Handler. You will support customers through the claims process and manage enquiries effectively. The ideal candidate has at least two years of claims handling experience and good communication skills. This full-time role offers a salary between £26,000 and £29,000, with the potential for a bonus. Enjoy a hybrid working model and a supportive work culture.