Claims Handler

Employment Specialists; Ipswich; On-site; GBP 25,000 - 33,000; Full time

Job summary

Employment Specialists in Ipswich is seeking a proactive Claims Handler to manage a caseload from notification through settlement. You will verify cover, create records and keep the Account Executive updated on claim progress.

This long-term opportunity suits someone looking to advance a career in claims within a supportive team. You will handle claims, chase documents, appoint loss adjusters, negotiate settlements and maintain accurate records, building links with clients, insurers and

Qualifications

• 3 years working in a claims environment.
• Cross class claims handling experience including motor, property and liability would be ideal but class knowledge can be taught.
• Good IT skills and ability with systems and procedures.

Responsibilities

• Handling claims allocated, including the creation of records and claim files.
• Chasing clients and insurers for outstanding documents.
• Appointing Loss Adjusters/Engineers where appropriate.
• Negotiating settlement with insurers.
• Issuing settlement cheques for applicable claims.
• Maintaining accurate computer records.
• Establishing links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attending client meetings where appropriate.

Skills

Claims handling

Customer service

IT literacy

Tools

MS Office

Job description

They deal with a wide range of Clients in various trade sectors, including construction, manufacturing, transport and the food industries. Providing fantastic customer service, excellent Insurance advice and first class support throughout their Claims journey.

In this role you will proactively manage a caseload of Claims from notification through to settlement. You'll check that cover applies, creating the necessary record and keep the Account Executive up to date with the present position on various insurance claims.

This is a good long term opportunity that will suit a person looking to further their Claims career with an experienced and supportive team.

The day to day responsibilities of the Claims Handler:

• Handling claims allocated, including the creation of records and claim files.
• Chasing clients and insurers for outstanding documents.
• Appointing Loss Adjusters/Engineers where appropriate.
• Negotiating settlement with insurers.
• Issuing settlement cheques for applicable claims.
• Maintaining accurate computer records.
• Establishing links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attending client meetings where appropriate.

To be a successful Claims Handler you'll demonstrate:

• 3 years working in a claims environment.
• Cross class claims handling experience including motor, property and liability would be ideal but class knowledge can be taught.
• Good IT skills and ability with systems and procedures.