Commercial Claims Handler

Employment Specialists Ltd; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Employment Specialists Ltd is recruiting a Commercial Claims Handler for a reputable Insurance Broker in the United Kingdom. You will handle a wide range of commercial claims and work closely with Account Executives and insurers to deliver proactive claims service.

The role emphasizes timely instructions, settlements, and maintaining strong client relationships across Property, EL, PL, PI, Cyber and D&O lines; excellent communication and negotiation skills with a confident professional image are

Qualifications

• Excellent communication and negotiation skills.
• Strong work ethic and customer focus with a drive to achieve best possible settlements.
• Ability to convey a professional and confident image.

Responsibilities

• Receiving and actioning Claims instructions in a timely manner.
• Negotiating to reach the best settlement possible for clients whilst maintaining good relationships with Insurers.
• Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries.
• Ensuring claims are processed within agreed standard practices and procedures.
• Creating and maintaining Claims files electronically.
• Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies.
• Communicating with carriers, third parties and service providers.

Skills

Communication skills

Negotiation skills

Customer focus

Professional image

Job description

Search For Job Vacancies... Insurance, Financial and Legal

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team……

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team.

This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims.

It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt.

You'll be at the heart of the Broker's Claims service, delivering confident, proactive support to Commercial clients and their claims. They handle all types of Commercial Insurance, and their client base spans Property, EL, PL, PI, Cyber, D&O.

You will also be able to attend renewal meetings with your Account Executives, and the occasional quarterly Claims meetings.

You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value your help and support - as will your clients.

Your main responsibilities as a Commercial Claims Handler will include:

• Receiving and actioning Claims instructions in a timely manner
• Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with Insurers
• Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries
• Ensuring claims are processed within agreed standard practices and procedures
• Creating and maintaining Claims files electronically
• Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies
• Communicating with carriers, third parties and service providers

To be successful as a Commercial Claims Handler in this role you will have:

• Excellent communication and negotiation skills
• Strong work ethic and customer focus with a drive to achieve best possible settlements
• Ability to convey a professional and confident image