Claims Handler

KHR - Recruitment Specialists; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a forward-thinking insurance company as a Claims Handler in Folkestone! This role is crucial for managing claims and ensuring exceptional customer service. You will be responsible for processing claims, maintaining communication with all parties, and ensuring compliance with FCA regulations. If you have a strong background in claims handling and a passion for delivering excellent service, this is the perfect opportunity for you to make a significant impact in a dynamic environment. Don't miss your chance to be part of a team that values collaboration and efficiency!

Qualifications

• Experience in a Claims Handling role with an insurance background.
• Strong knowledge of FCA regulations and excellent customer service skills.

Responsibilities

• Manage and process claims up to a delegated authority of £100,000.
• Ensure compliance with FCA rules and assist with claim reporting.

Skills

Claims Handling Experience

Customer Service Skills

Written Communication Skills

Team Player

FCA Regulations Awareness

Job description

Claims Handler
Folkestone
£30,000-35,000pa
Monday to Friday 9am-5pm (35hrs/wk)

KHR is working with an established insurance company based in Folkestone who are currently recruiting for an experienced Claims Handler.

Position Overview

As a Claims Handler, you will play a vital role in managing claims reported to the company, ensuring excellent customer service is provided at all times, and ensuring all information on reports are accurate.

Responsibilities:

1. Manage and process claims up to a delegated authority of £100,000
2. Communicate relevant information and trends to underwriting departments
3. Ensure compliance with FCA rules and company procedures
4. Assist with weekly and monthly claim reporting and bordereau reporting
5. Refer declines and claims outside delegated authority to insurers
6. Manage inbox and post
7. Maintain excellent communication with all relevant parties
8. Manage files effectively

Candidate Profile:

1. Experience in a Claims Handling role with an insurance background
2. Aware of FCA regulations
3. Excellent customer service skills
4. Strong written communication skills
5. Team player

They are looking to hire immediately, so apply today!

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd.