Civil Enforcement Officer - Stevenage

APCOA PARKING UK; Stevenage; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Up to 28 days holiday per annum (BH)

Workplace Pension

Free Uniform

Access to Learning & Development

Full package with competitive holidays

Full training and support for career

All-weather uniform

Employee Discount Scheme

Job summary

APCOA PARKING UK in Stevenage is hiring a Civil Enforcement Officer to patrol streets and council car parks, issue Penalty Charge Notices and provide guidance on parking rules. The role requires a Full Clean UK Driving Licence, good customer service skills and the ability to work outdoors across 42.5 hours per week.

You will contribute to road safety and smooth traffic flow, report street defects, and support residents and visitors with clear, friendly communication.

Qualifications

• Must have Full Clean UK Driving Licence.
• Excellent customer care skills and ability to communicate clearly.
• Ability to work outdoors and be fit for field work.

Responsibilities

• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Guide the public on parking rules and provisions.
• Report defects to street furniture (signs, road markings).
• Maintain high customer service standards during enforcement activities.

Skills

Customer care

Communication skills

Driving licence

English proficiency

Job description

Civil Enforcement Officer - Stevenage - Full Time; 42.5 hours per week - £29,294.16 per annum

Do you have a Full Clean UK Driving Licence? Do you enjoy working outside? Would you like to get fit while working?

An exciting opening has arisen for someone who wants to:

• Work outside, think of all that fresh air and exercise! Have a positive impact on your local area.
• Join a reliable business and team, you will play a key role in your local area.
• Work with the public and has excellent Customer Service skills.

As a Civil Enforcement Officer will undertake patrols enforcing and advising on Parking Restrictions. Civil Enforcement Officers are the eyes and ears of the local area.

Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.

This is an important part of keeping our roads moving, ensuring public safety.

What will you do?

• You will have excellent customer care skills and is able to converse in a friendly and effective manner.
• You will patrol public streets and council car parks to issue Penalty Charge Notices.
• You will guide the public on rules and advise about parking provisions.
• You will report any defects to street furniture, such as signs and road markings.

What will you bring?

• You will bring excellent communication skills (including spoken and written English)
• Full Clean UK Driving licence

We believe that working for APCOA is great! We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer to you:

• Up to 28 days holiday per annum (includes BH
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Full package with competitive holidays,
• Full training and support for career growth
• All-weather uniform.
• Employee Discount Scheme

42.5 hours per week any 5 days of 7 as per rota (Mon-Sun)

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the growth opportunities to fulfil their potential while aiming for excellence in their work.