Civil Enforcement Officer

APCOA PARKING UK; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Uniform provided

Employee awards

Discount scheme

Driver's allowance

Job summary

APCOA Parking UK is recruiting a Civil Enforcement Officer to patrol Southwark streets and council car parks, issuing Penalty Charge Notices and guiding the public on parking rules.

The role is outdoors, 42.5 hours per week, with a base salary of £32,708 per annum plus a mobile allowance and potential driver’s allowance. A full UK driving licence is often required, with CBT or mopeds considered.

Qualifications

• Excellent customer care skills and the ability to converse in a friendly and effective manner.
• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Guide the public on parking rules and provisions.
• Report defects to street furniture such as signs and road markings.

Responsibilities

• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Advise the public on parking provisions and rules.
• Report defects to street furniture and road markings.
• Provide excellent customer service when interacting with drivers.

Skills

Customer service

Communication

Public interaction

Patrolling

Job description

The Role

Civil Enforcement Officer

Location

Southwark

Hours

42.5 Hours per week

Salary

£32,708 per annum plus mobile allowance*

Do you enjoy working outside? Would you like to have a positive impact on your local area? Do you have a full UK driving licence? Or a CBT? Are you willing to ride a moped?

An exciting prospect has arisen for a Civil Enforcement Officer in Southwark. Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks. They are an important part of keeping the roads moving and ensuring public safety.

This opening would suit someone who;

• Enjoys working outside, think of all that fresh air and exercise!
• Wants to join a reliable business and team, you will play a key role in your local area.
• Has excellent Customer Service skills and enjoy working with the public.
• Likes to be part of a large diverse team but can work by yourself without too much direction.
• Is resilient, reliable, and conscientious.

Does this sound like you? If so, what will you bring?

• You will have excellent customer care skills and is able to converse in a friendly and effective manner.
• You will patrol public streets and council car parks to issue Penalty Charge Notices.
• You will guide the public on rules and advise about parking provisions.
• And you will report any defects to street furniture, such as signs and road markings.

APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!

At APCOA, we are always trying to think of new ways to reward hardworking staff! Some of the benefits on offer to you are:

• *£32,708 per annum basic salary plus up to £1824.90 annual driver's allowance*
• 42.5 hours per week, any five days of seven as per rota
• 20 days annual leave plus 8 Bank Holidays

We also provide, uniform, employee awards, a discount scheme, and a pension scheme.

*Mobile allowance subject to terms

So, could you be our next Civil Enforcement Officer?

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.