Civil Enforcement Officer - Hertford

APCOA PARKING UK; Buntingford; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Uniform

Pension

Holidays

Learning & Development

Employee Discount

Job summary

APCOA Parking UK in Hertford is recruiting a Civil Enforcement Officer to patrol streets and council car parks, issuing Penalty Charge Notices and guiding the public on parking rules. The role is outdoors, offers a full training package, career development, and all-weather uniform.

You will need excellent customer care and spoken/written English. A Full UK Driving Licence would be beneficial. 42.5 hours per week across five days with a salary of £29,294.16 per annum.

Qualifications

• Excellent customer care and effective communication in English.
• Patrol streets and council car parks to issue Penalty Charge Notices.
• Guide the public on parking rules and provisions.
• Report defects to street furniture (signs/road markings).
• A UK driving licence would be beneficial.

Responsibilities

• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Provide clear guidance on parking rules to the public.
• Report defects to street furniture and road markings.
• Use strong communication skills (spoken and written English).

Skills

Customer service

Communication

Full UK Driving Licence

Job description

The Role

Civil Enforcement Officer

Location: Hertford Hours: 42.5 hours per week, 5 days of 7 Salary: £29,294.16 per annum

Do you enjoy working outside? Would you like to get fit while working?

An exciting opening has arisen for someone who wants to:

• Work outside, think of all that fresh air and exercise!
• Have a positive impact on your local area.
• Join a reliable business and team, you will play a key role in your local area.
• Work with the public and has excellent Customer Service skills.

What will you do?

• You will have excellent customer care skills and is able to converse in a friendly and effective manner.
• You will patrol public streets and council car parks to issue Penalty Charge Notices.
• You will guide the public on rules and advise about parking provisions.
• You will report any defects to street furniture, such as signs and road markings.
• You will bring excellent communication skills (including spoken and written English)
• A Full UK Driving Licence would be beneficial

A full package with competitive holidays, full training and support for career growth and all-weather uniform.

What is on offer to you?

• Up to 28 days holiday per annum (includes BH)
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Employee Discount Scheme

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.