Civil Enforcement Officer

Rutland County Council; West Midlands; Presencial; GBP 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Annual leave

LGPS

Wellbeing focus

Resumo da oferta

Rutland County Council is seeking a Civil Enforcement Officer to patrol areas, identify parking violations, and issue penalties to keep roads safe and congestion-free. The role involves extensive outdoor working and gaining full training in parking enforcement and conflict management.

Successful applicants will need access to a private vehicle and a full UK driving licence, with DBS checks covered by the council.

Qualificações

• Keen eye for detail and accuracy in enforcing parking rules.
• Strong communication skills to engage with residents and visitors.
• Ability to work independently and manage lone working situations safely.
• Proficient with parking software on mobile devices to issue notices and collect data.

Responsabilidades

• Inspect vehicles for contraventions and identify parking violations.
• Issue penalty charge notices to ensure road safety and smooth traffic flow.
• Walk long distances outdoors in various weather conditions.
• Attend initial training in parking enforcement and conflict management.

Conhecimentos

Attention to detail

Excellent communication

Lone working

Parking software

Ferramentas

Parking software

Descrição da oferta de emprego

Working Hours - 37 hours per week

Interview Date(s) - to be decided

Do you enjoy working in the community with residents and visitors? We are looking to recruit a Civil Enforcement Officer to join a close-knit team of likeminded professionals. Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas and providing advice to residents and members of the public whilst enforcing road traffic orders and issuing parking fines. If you could do this please read on

About the Role

• To inspect and identify vehicles parked in contravention of parking regulations
• Issue penalty charge notices where necessary, to ensure our roads are safe and congestion free,
• Walking several miles per day, outdoors in all seasons,
• Full training in parking enforcement will be provided, including conflict management
• Working flexibly on shifts between 8am-6pm weekdays, likely 10am-6pm, with regular evening, weekend and bank holiday work with pay uplifts. Initial training may be within weekday and Saturday 8am-6pm range

Additional Requirements

Please note, the successful applicant will need access to a private vehicle; be mobile and able to work from various locations with a full, valid UK driving licence and business vehicle insurance cover. This is to enable travel across the county to undertake the full requirements of the role.

The successful candidate will be required to undertake a standard Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

About You

• Capable of lone working safely, previous experience in an enforcement role preferred
• A keen eye for detail
• An excellent communicator able to encourage considerate parking, sometimes in challenging situations, whilst providing a high level of customer service
• Computer literate, you will be able to apply these skills to using a mobile phone with parking software

Informal enquiries:

For an informal conversation about the role, please contact James Von der Voelsungen, Parking Services Manager at [e-mail]

We review applications frequently; however, in periods of high demand, the role may close earlier than advertised, so we encourage you to apply as soon as possible.

Our benefits:

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page: Jobs and volunteering | Rutland County Council

Our Values

Our values - Passionate,Ambitious, WorkTogether, and Make a Difference - guide everything we do. We're looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities