Civil Enforcement Officer

APCOA PARKING UK; Chipping Barnet; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Up to 28 days holiday per annum (BH)

Workplace Pension

Free Uniform

Access to Learning & Development

Employee Discount Scheme

Job summary

APCOA PARKING UK is seeking a Civil Enforcement Officer in Barnet. The role involves patrolling streets and council car parks, advising the public, and enforcing parking restrictions with a focus on positive community impact.

You will report defects, log incidents, and deliver excellent customer service. A full UK manual driving licence or CBT is preferable and 42.5 hours per week across five days. Training and progression are provided.

Qualifications

• Excellent customer service skills.
• Good spoken and written English.
• Full UK Manual driving licence or CBT license preferable.

Responsibilities

• Patrol streets and council car parks to enforce parking restrictions.
• Issue parking tickets with a focus on a positive impact rather than targets.
• Report defects to street furniture and note civil-law violations.
• Keep a detailed log and debrief incidents during shifts.
• Provide a high level of customer service and offer helpful information to the public.

Skills

Customer service

English (spoken and written)

Driving licence

CBT license

Job description

The Role

Civil Enforcement Officer - Barnet - 42.5 hours per week - £33,525.70 per annum(£15.17 per hour!)

Do you enjoy working outdoors? Helping people? And have great communication skills?
Do you have excellent customer service skills? And enjoy being on the go?
Are you over 18 and have a full manual UK driving licence or CBT?

Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at one of our North London bases, with permanentguaranteed hours as a Civil Enforcement Officer. So, could this role be for you?

What can you expect as a Civil Enforcement Officer?

You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.

• Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
• You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
• You will keep a detailed log of the violations and debrief incidents that occur during your shift.
• You will provide a high level of all-round customer service, providing the public with useful info and advice.

Full training will be provided for the right candidate along with excellent career progression.Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.

What will you bring?

• Excellent customer service skills
• Good spoken and written English
• Full UK Manual, clean Driving License or CBT license is preferable

Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.

We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer:

• Up to 28 days holiday per annum (includes BH)
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Employee Discount Scheme

If you're the sort of person who enjoys being on the go, the role could be ideal for you.