City Manager (mandarin speaking)

HungryPanda; Greater London; In loco; AUD 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

HungryPanda Australia is seeking a senior Business Development leader to own city P&L, drive GMV and growth, and lead the local BD team. This role will focus on expanding merchant partnerships and driving commercial success in the Australian market.

You will collaborate with Marketing, Operations and Delivery to optimize city operations, hit KPIs, and foster long-term relationships with enterprise merchants and chain restaurants.

Competenze

• 3+ years in food delivery, O2O, or tech/e-commerce.
• 1-2+ years leading high-performing BD or sales teams.
• Strong data-driven growth mindset.
• Proven senior-level negotiation skills.
• Excellent communication and stakeholder management.

Mansioni

• Own city P&L and drive GMV, revenue, and market share.
• Lead and develop the local BD team; set targets and close high-value deals.
• Coordinate with Marketing, Operations, and Delivery to optimize city operations.
• Build strategic partnerships with key enterprise merchants and chains.

Conoscenze

BD leadership

P&L management

Growth analytics

Negotiation

Cross-functional collaboration

Customer focus

Descrizione del lavoro

About HungryPanda

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Our Value

HungryPanda's vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all, we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone's opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

Key Responsibility:

• City P& L & Growth: Own full city P&L, driving GMV, revenue, market share, and commercial expansion. Formulate and execute growth strategies across merchant acquisition, pricing, and promotions.
• BD Team Leadership: Recruit, coach, and manage the local Business Development team. Set targets, oversee pipeline execution, and assist in closing high-value merchant deals.
• Cross-Functional Execution: Collaborate with Marketing, Operations, and Delivery teams to streamline city operations, hit KPIs, and boost merchant order volume.
• Strategic Merchant Relations: Build and maintain high-level partnerships with key enterprise merchants and chain restaurants, ensuring long-term satisfaction and commercial success.

Requirements

• Experience: 3+ years in food delivery, O2O, or tech/e-commerce, with 1-2+ years managing high-performing BD or sales teams.
• Commercial Acumen: Strong business insight with a track record of managing P&L and leveraging data to drive growth.
• Leadership & Negotiation: Proven ability to build, train, and motivate teams alongside exceptional senior-level negotiation skills.
• Communication & Focus: Customer-centric mindset with clear cross-channel communication skills and strong attention to detail.
• Language & Market Knowledge: Deep understanding of the local Asian dining landscape; bilingual proficiency (English and Mandarin) preferred.
• Work right: Currently holding a valid work visa and open to Employer Sponsorship (Subclass 482) for the right opportunity.