Christmas Gift Expert | Premium Chocolates (Seasonal)

Hotel Chocolat; Harrogate; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Hotel stay discount

Incentives

Career progression

Job summary

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to help customers find the perfect Christmas gifts and experience. You will welcome shoppers, upsell seasonal products, and guide them through our iconic Velvetiser range.

Join a fast-paced, festive environment where reliability and flexibility are valued. You’ll assist with store deliveries, till transactions, and keeping the shop and café areas sparkling.

Qualifications

• Reliable and flexible to meet store trading needs.
• Comfortable working under pressure in a fast-paced environment.

Responsibilities

• Immersing customers in Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift - the Velvetiser.
• Ensuring our customers find the perfect Christmas gift for everyone on their shopping list by discovering your customers’ reason for their visit, asking them key questions to establish their buying needs and checking for allergens throughout your time with them.
• Supporting the store team with deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining a high standard in our store and café areas to WOW our customers.
• If your store has a café area, you will prepare hot and cold drinks, ice creams and snacks according to our guidelines and processes whilst keeping the area immaculately clean.
• Supporting where you can to the success of your store and team.

Job description

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to help customers find the perfect Christmas gifts and experience. You will welcome shoppers, upsell seasonal products, and guide them through our iconic Velvetiser range.

Join a fast-paced, festive environment where reliability and flexibility are valued. You’ll assist with store deliveries, till transactions, and keeping the shop and café areas sparkling.