Holiday Gift Sales Specialist – Premium Chocolates

Hotel Chocolat; Liverpool; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

£13.05 per hour

Incentives based on performance

50% unlimited staff discount

70% discount off a stay in Hotel in St

Job summary

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to help customers during the Christmas peak. You will guide shoppers to find perfect gifts, engaging with them about products like Velvetiser, and ensure a welcoming, chocolate-filled experience in-store and in the café area.

You will also handle till transactions, assist with deliveries and replenishment, and keep the store looking pristine under busy, fast-paced conditions this festive season.

Qualifications

• Reliable and flexible to meet store trading and delivery times.
• Comfortable working under pressure in a fast-paced environment.
• Passion for chocolate and delighting customers.

Responsibilities

• Immersing customers in the world of Hotel Chocolat and seasonal products.
• Helping customers choose Christmas gifts by identifying needs and checking allergens.
• Supporting store deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining high standards in-store and in café areas to wow customers.
• Preparing drinks and snacks in café areas (if applicable) and keeping the area clean.

Skills

Customer service

Communication

Flexibility

Reliability

Job description

Hotel Chocolat in the UK is seeking a Seasonal Sales Advisor to help customers during the Christmas peak. You will guide shoppers to find perfect gifts, engaging with them about products like Velvetiser, and ensure a welcoming, chocolate-filled experience in-store and in the café area.

You will also handle till transactions, assist with deliveries and replenishment, and keep the store looking pristine under busy, fast-paced conditions this festive season.