Christmas Customer Assistant - Operations - Preston Deepdale

MS; Preston; On-site; GBP 9,000 - 11,000; Full time

Benefits offered by this job

Unsocial hour premium (extra £3/h)

Job summary

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork.

If you’re ready to roll up your sleeves and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Qualifications

• Must be 18 years or older.
• Willing to work in a high‑intensity retail environment.
• Flexibility to work across the store as needed.

Responsibilities

• Handle stock and deliveries to keep shop floor full and ready for customers.
• Support behind‑the‑scenes operations to ensure smooth store flow.
• Track deliveries and manage stock with urgency and accuracy.
• Collaborate across store teams to adapt to pace and demands.

Skills

Stock management

Delivery coordination

Digital literacy

Team player

Flexibility

Tools

Stock tracking software

Job description

Work Pattern
Tuesday 1600-2000
Wednesday 1600-2000
Saturday 0545 - 0945

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas