Christmas Customer Assistant - Operations - Pudsey

Marks and Spencer; Pudsey; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Pudsey is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. The role is physically demanding and high‑intensity, ensuring stock, deliveries and essential behind-the-scenes work keep the shop floor ready for customers.

You’ll be fast, focused and a proactive team player, moving with purpose across store functions to support uninterrupted service and stock flow throughout shifts.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to keep the shop floor stocked and ready for customers.
• Work across the wider store as needed to maintain pace and productivity.
• Use digital tools to track deliveries and manage stock accurately and efficiently.
• Move with purpose as part of a team to support busy retail operations.

Job description

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

• Thursday 07:00-15:00
• Friday 07:00-15:00
• Saturday 07:00-15:00
• Sunday 07:00-15:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas