Christmas Customer Assistant - Operations - Preston Deepdale

Marks & Spencer; Preston; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and all essential behind-the-scenes work to keep the shop floor stocked and ready for customers.

This physically demanding, high-intensity role requires you to work flexibly across the wider store, use digital tools to track deliveries and stock, and collaborate with colleagues to ensure smooth operations during busy periods.

Qualifications

• Flexibility to work across the wider store as needed, keeping up with retail pace.
• Physically demanding role requiring mobility and stamina.
• Must be 18 years of age or older for health and safety compliance.
• Able to confidently use digital tools to track deliveries and manage stock.

Responsibilities

• Manage stock, deliveries and essential behind-the-scenes work to keep the shop floor stocked and ready for customers.
• Keep the store floor full, clean and presentable for customers.
• Use digital tools to track deliveries and stock levels.
• Collaborate with colleagues across store functions to ensure smooth operations.

Skills

Stock management

Delivery coordination

Digital tools

Teamwork

Tools

Delivery tracking software

Job description

Work Pattern

Sunday 1130-2030
Monday 1245-2145

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
  

This is a role for people who move with purpose.

#Christmas