Christmas Customer Assistant - Operations - Preston Deepdale

Marks and Spencer; Preston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Preston is hiring a Customer Assistant in Operations. This role is physically demanding and fast-paced, focused on keeping the store stocked, deliveries processed, and shelves ready for customers.

You’ll work across shifts, including evenings, with a £3.00 per hour unsocial premium for hours between 22:00-06:00. You’ll use digital tools to track stock and ensure availability, supporting a collaborative team across functions.

Qualifications

• Must be 18 years or older.
• Able to work flexible shifts including evenings and weekends.

Responsibilities

• Oversee stock and deliveries to ensure shop floor availability.
• Work across the wider store to support speed and accuracy.
• Use digital tools to track deliveries and stock.
• Collaborate with colleagues to maintain clean, organized store operations.

Skills

Digital literacy

Teamwork

Tools

Stock management software

Job description

Saturday 0545 - 0945

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Work Pattern

Tuesday 1600-2000

Wednesday 1600-2000

Saturday 0545 - 0945

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas