Christmas Customer Assistant - Operations - Longbridge

Marks & Spencer Group; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support the smooth running of our store. You will handle stock, deliveries and essential backstage tasks to keep shelves full and store operations efficient.

The role requires flexibility, a hands-on approach and the ability to use digital tools to track deliveries and stock. You will work as part of a fast-paced team to maintain high standards for customers.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a team player, working across functions and supporting colleagues across the store.
• Flexibility to work across the wider store and varying shifts, including early mornings and late days.

Job description

All the details

Work Pattern

Tuesday 18:00-22:00
Wednesday 18:00-22:00
Saturday 12:00-16:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

"Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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