Christmas Customer Assistant - Operations - Aintree Retail Park

Marks & Spencer Plc; Sefton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in Operations. This role is physically demanding and fast-paced, focused on stock, deliveries and behind-the-scenes work to keep the store running smoothly for customers.

You will handle stock flows, assist with deliveries and support colleagues across the store, with flexibility across shifts. A digital mindset is essential to manage stock and logistics efficiently.

Qualifications

• Retail operations experience preferred.
• Ability to adapt quickly in a fast-paced store environment.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked and organized.
• Assist across store functions as needed to ensure smooth operations.
• Use digital tools to track deliveries and inventory where required.

Skills

Stock management

Teamwork

Digital literacy

Job description

\"Under 18 disclaimer\"

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. \"

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

All the details

Work Pattern

• Sunday 1000-1400
• Monday 1400-1800
• Friday 1900-2300
• Saturday 1400-1800

\"Under 18 disclaimer\"

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. \"

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it?
#Christmas