Christmas Customer Assistant - Operations - Oxford

Marks & Spencer Group; Oxford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Oxford is seeking an Operations Assistant to support store operations with a focus on stock control, deliveries and ensuring shelves are always stocked and presentable for customers.

The role involves working early morning shifts across Sundays and weekdays, with a physically demanding but essential contribution to store flow. You’ll collaborate with teams to keep stock moving and availability high.

Qualifications

• This job role involves operating mechanical equipment as relevant to the job role.
• Must be able to work early mornings and weekends.

Responsibilities

• You will handle stock, deliveries and behind-the-scenes work to keep the store floor full, clean and ready for customers.

Job description

Under 18 disclaimer:

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Operations Assistant

All the details

Work Pattern

Sunday 05:00-11:00

Tuesday 04:00-10:00

Thursday 04:00-10:00

Saturday 04:00-10:00

Under 18 disclaimer:

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? #christmas