Christmas Customer Assistant - Operations - Longbridge

Marks & Spencer; Maney; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping our stores running smoothly. The role is physically demanding and fast-paced, focusing on stock, deliveries and behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.

Flexibility is essential, with shifts across Week 1 and Week 2. You’ll work across the wider store as needed, use digital tools to track deliveries and manage stock, and collaborate across

Job description

Work Pattern
Week 1

Monday 15:00-23:00
Tuesday 08:00-16:00
Friday 08:00-16:00
Saturday 15:00-23:00

Week 2

Sunday 14:00-22:00
Monday 14:00-22:00
Thursday 14:00-22:00
Friday 14:00-22:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas