Christmas Customer Assistant - Operations - Telford

Marks & Spencer Plc; Shrewsbury; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to support stock, deliveries and the essential backstage work that keeps the shop floor full, clean and ready for customers. The role is physically demanding and fast-paced, requiring hands-on teamwork and a proactive attitude.

You’ll use digital tools to track deliveries and stock, work across the wider store as needed, and adapt to varying shift patterns during the Christmas period as needed.

Qualifications

• Stock, deliveries and the essential backstage work to keep the shop floor full and ready for customers.
• Be digitally confident to track deliveries and manage stock with digital tools.
• Flexibility to work across the wider store as needed.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep shelf stock full and shop floor ready.
• Be digitally confident to track deliveries and manage stock with digital tools.
• Flexibility to work across the wider store as needed.

Skills

Stock management

Delivery coordination

Teamwork

Digital literacy

Job description

Summary

Operations Assistant

All the details

Work Pattern

• Wednesday 11:00 - 15:00
• Thursday 11:00 - 15:00
• Friday 11:00 - 15:00
• Saturday 11:00 - 15:00

\"Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. \"

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas