Christmas Customer Assistant - Operations - Leeds White Rose

Marks & Spencer Plc; Leeds; On-site; GBP 12,000 - 15,000; Part time

Job summary

Join our team at M&S as a Customer Assistant in Operations. You’ll handle stock, deliveries, and essential behind-the-scenes work to ensure our shop floor stays full, clean, and ready for customers.

The role is physically demanding and high‑intensity, requiring you to move with purpose, work across the wider store, and use digital tools to track deliveries and stock efficiently.

Qualifications

• Stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Physically demanding, high‑intensity role that keeps stores running like clockwork.
• Flexibility to work across the wider store to meet retail pace and demands.
• Digital tools will be used to track deliveries and manage stock with accuracy.

Responsibilities

• Manage stock and deliveries to ensure availability on the shop floor.
• Work across functions to support colleagues in the store.

Skills

Customer service

Digital tools

Team player

Flexibility

Tools

Stock tracking software

Job description

Work Pattern

Sunday 10:00 - 16:00
Monday 10:00 - 16:00
Friday 10:00 - 16:00
Saturday 10:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
  

This is a role for people who move with purpose.

#Christmas