Christmas Customer Assistant - Operations - Pudsey

Marks & Spencer Plc; Pudsey; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in Operations to handle stock, deliveries and the behind-the-scenes work that keeps the shop floor stocked and ready for customers.

You’ll work in a fast-paced, physically demanding environment with night shifts 22:00–06:00. An extra £3.00 per hour is paid for unsocial hours. Flexibility to cover across the wider store and use of digital tools to track deliveries are essential, with potential for up to full-time hours during peak weeks.

Job description

Work Pattern

• Wednesday 22:00-06:00
• Thursday 22:00-06:00
• Saturday 22:00-06:00

• "Under 18 disclaimer
• This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

#Christmas