Christmas - Customer Assistant - Backstage Operations - Leeds

Marks and Spencer; Leeds; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support backstage store functions. The role involves handling stock, deliveries and ensuring the shop floor stays replenished and ready for customers.

You will work early hours, be digitally confident, and collaborate with teams across the store to maintain smooth operations. Applicants should be able to work up to full-time hours during peak weeks and must be at least 18 years old to comply with health and safety regulations.

Qualifications

• Role requires early mornings and shift work with 18+ eligibility.
• Experience in retail and handling stock and deliveries is a plus.
• Ability to work across store functions and support colleagues.

Responsibilities

• Manage stock and deliveries to keep shop floor full and ready for customers.
• Use digital tools to track deliveries and stock levels.
• Work across the wider store to meet pace and demand.
• Support colleagues and adapt to early-morning shifts.

Skills

Flexibility

Digital literacy

Teamwork

Attention to detail

Tools

Stock management software

Job description

All the details

Sunday 00.00 - 06.00

Monday 00.00 - 06.00

Tuesday 00.00 - 06.00

Thursday 00.00 - 06.00

Friday 00.00 - 06.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?

#Christmas