Christmas Customer Assistant - Operations - Leeds White Rose

Marks and Spencer; Leeds; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations at our Leeds store. This role involves supporting stock, deliveries, and essential behind-the-scenes tasks to ensure the shop floor stays full, clean, and ready for customers.

It requires fast, accurate work and strong teamwork in a high-energy retail environment. Flexibility to work across the wider store and adapt to busy peak periods is essential.

Qualifications

• Must be 18 years or older due to health and safety policy.
• Role is physically demanding and fast-paced, with high retail tempo.
• Flexibility to work across the wider store as needed and early-morning deliveries.

Responsibilities

• Manage stock levels and stock movement to keep shop floor replenished.
• Hold responsibility for deliveries and back-end processes to support store operations.
• Collaborate with colleagues across store functions to maintain availability and speed.

Tools

Stock management software

Job description

All the details

Work Pattern

• Sunday 10:00 - 16:00
• Monday 10:00 - 16:00
• Friday 10:00 - 16:00
• Saturday 10:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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