Christmas Customer Assistant - Operations - Preston Deepdale

Marks & Spencer Plc

Preston

On-site

GBP 17,000 - 21,000

Part time

18 hours ago
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Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support stock and deliveries behind the scenes. The role is physically demanding and requires you to work across store areas to keep products available and shop floors ready for customers.

You will need to move quickly, use digital tools to track deliveries and stock, and collaborate with teammates to maintain availability and speed of service.

Qualifications

  • Experience in stock, deliveries and back-of-house operations.
  • Comfortable using digital tools to track stock and deliveries.
  • Ability to adapt quickly to pace of retail environments.

Responsibilities

  • Manage stock levels and replenishment to keep shop floor full.
  • Coordinate deliveries and ensure timely stocking across departments.
  • Support store colleagues to maintain clean, organized and accessible stock.
  • Assist across store operations during busy periods to maintain flow.

Skills

Stock management
Digital literacy
Teamwork
Retail adaptability

Tools

Inventory system
Delivery tracking tools

Job description

Work Pattern

Tuesday 1600-2000
Wednesday 1600-2000
Saturday 0545 - 0945

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

  • Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

  • Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

  • Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

  • Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas
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