Christmas Customer Assistant - Operations - Selby Three Lakes

Marks & Spencer Plc; Selby; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in Operations to help keep stores running smoothly. You will manage stock, deliveries, and the essential backstage work that supports the shop floor and customer experience.

The role is hands-on and fast-paced, requiring flexibility to work across the wider store, use digital tools to track deliveries, and collaborate with colleagues to maintain availability and high standards of store presentation.

Responsibilities

• Handle stock movements and deliveries to ensure shelves stay stocked.
• Operate backstage processes to keep the store running smoothly and support the customer experience.

Job description

Work Pattern

Sunday 09:00 - 17:00
Friday 12:00 - 16:45

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?