Christmas Customer Assistant - Operations - New Milton

Marks & Spencer Plc; New Milton; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in Operations to help manage stock, deliveries, and the behind-the-scenes work that keeps stores running smoothly.

The role requires physical stamina, a willingness to work across store areas, and confidence with digital tools to track inventory and deliveries. Flexibility includes early mornings and varying shift patterns during peak seasons.

Qualifications

• Must be 18 years or older.
• Physically demanding role requiring stamina.
• Flexible to work across the store and early mornings.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked.
• Support behind-the-scenes work to ensure availability and freshness of products.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate with colleagues across store to maintain smooth operations.

Skills

Stock management

Deliveries

Digital tools

Team player

Tools

Stock tracking system

Job description

Work Pattern

Tuesday 06:00-10:00
Thursday 06:00-10:00
Saturday 06:00-14:00

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas