Christmas – Customer Assistant – Operation – Hedge End

Marks and Spencer; Hedge End; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is seeking an Operations Assistant to support stock, deliveries and back-of-house operations in a fast-paced retail environment. You will help keep shelves stocked, maintain store cleanliness, and ensure products flow smoothly to the shop floor.

Flexibility with shifts and a proactive, team-oriented approach are essential to succeed in this busy role at M&S stores across the UK.

Qualifications

• Stock, deliveries and back-of-house tasks to keep the shop floor stocked and ready for customers.
• Proactive, fast-paced teamwork to support busy retail periods.
• Comfort with using digital tools to track stock and deliveries.

Responsibilities

• Manage stock and deliveries to ensure shelves are stocked and shop floor remains presentable.
• Support across store functions as needed, especially during peak periods.
• Use digital tools to track deliveries, stock levels and product availability.

Job description

Operations Assistant,

All the details

Work Pattern

MON 1400 - 2200

TUE 1400 - 2200

WED 1400 - 2200

SAT1400 - 2200

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only:

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas