Christmas - Customer Assistant - Operations - Cribbs Causeway

Marks and Spencer; West of England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in Operations. This role is physically demanding and fast-paced, focusing on stock, deliveries and behind-the-scenes work to keep the store flowing smoothly.

You will work flexibly across the store, using digital tools to track deliveries and stock, and to maintain availability for customers. A team-player approach and a readiness to adapt to busy periods are essential.

Qualifications

• Stock and deliveries responsibilities as part of operations.
• Flexibility to work across the store and weekends.
• Willingness to work in a fast-paced, physical role.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the store running smoothly.
• Keep shop floor stocked, clean and ready for customers to shop.
• Use digital tools to track deliveries and manage stock, ensuring availability and speed.

Job description

All the details

Week 1

Sunday 14:00-22:00

Wednesday 14:00-22:00

Thursday 14:00-22:00

Friday 14:00-22:00

Week 2

Wednesday 14:00-22:00

Thursday 14:00-22:00

Friday 14:00-22:00

Saturday 14:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to

full time

hours in the weeks commencing 13th and 20th December.

This job role involves

working in Operation and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.