Christmas - Customer Assistant - Operations - Rugby Elliots Field

Marks and Spencer; Rugby; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in Operations for the Christmas period. You’ll work behind the scenes to keep stock moving, deliveries arriving on time and the shop floor ready for customers.

The role is physically demanding and fast-paced, requiring flexibility across the store, strong digital tool usage, and good teamwork to support colleagues and keep operations smooth.

Qualifications

• Stock management and deliveries handling
• Digital tools usage for tracking deliveries and stock
• Teamwork and flexibility across store operations
• Ability to work in a fast-paced, high-intensity retail environment

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Job description

All the details

• Sunday 2100-0500
• Monday 2000-0700
• Thursday 2000-0700
• Friday 2000-0700

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Customer Assistant (Operations)

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

This is a role for people who move with purpose. Are you ready for it?