Christmas - Customer Assistant - Operations - Bristol Cabot Circus

Marks and Spencer; West of England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer is seeking an Operations Customer Assistant to support stock, deliveries and the essential behind-the-scenes work that keeps our shop floor full, clean and ready for customers. You will work across the wider store, using digital tools to track deliveries and stock, staying fast and accurate while collaborating with colleagues to maintain availability and speed.

This is a high‑pace, physical role that rewards teamwork and flexibility, with early starts and shifts designed to

Qualifications

• Stock handling, deliveries and behind-the-scenes tasks to keep shelves full.
• Flexibility to work across the store as needed.
• Proficiency with digital tools to track deliveries and stock.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to keep the shop floor ready for customers.
• Work across the wider store to meet pace and demands of retail.

Job description

Operations Assistant,

All the details

Wk 1
Tue 06:00-13:30
Wed 12:00-19:30
Sat 06:00-13:30

Wk 2
Tue 06:00-13:30
Thurs 06:00-13:30
Sat 06:00-13:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas