Christmas Customer Assistant - Operations - Cribbs Causeway

Marks and Spencer; West of England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking an Operations Assistant to support store operations. The role involves handling stock, deliveries, and the behind‑the‑scenes work that keeps the shop floor ready for customers.

You will be fast, accurate, and able to move with pace in a busy retail environment. This position requires a physically demanding, high‑intensity approach, with flexibility to work across shifts including weekends and holidays.

Qualifications

• Must be 18 years or older as per health and safety regulations.
• Physically demanding, high‑intensity role requiring movt and lifting when needed.
• Flexible regarding shifts; weekends and peak periods may be required.

Responsibilities

• Manage stock and deliveries to keep shelves stocked.
• Maintain clean, tidy store areas and ensure products are shop-ready.
• Use digital tools to track deliveries and stock levels.
• Collaborate across store teams to support operations.

Skills

Physical stamina

Teamwork

Digital literacy

Attention to detail

Tools

Stock management software

Job description

Operations Assistant

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Work Pattern

• Saturday: 10:00-18:00

Week 1

• Sunday: 10:00 - 18:00
• Monday: 10:00 - 18:00
• Thursday: 10:00 - 18:00
• Friday: 10:00 - 18:00

Week 2

• Tuesday: 10:00 - 18:00
• Wednesday: 10:00 - 18:00
• Friday: 10:00 - 18:00
• Saturday: 10:00-18:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Job Description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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