Christmas Customer Assistant - Cafe - Norwich

Marks and Spencer; Norwich; In loco; GBP 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer in Norwich is seeking an energetic café team member to join the cafe and help deliver high-quality food and drink to customers. You’ll work to take and fulfil orders quickly at the counter, keep stations clean, and ensure a smooth operation during busy periods.

The role requires confidence with digital tools to process orders, a focus on food safety, teamwork, and the ability to adapt across shifts.

Descrizione del lavoro

All the details

Work Pattern

• Wednesday: 08:00 - 12:00
• Thursday: 08:00 - 12:00
• Friday: 08:00 - 12:00
• Saturday: 08:00 - 12:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.

This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

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