Christmas – Customer Assistant – Cafe– Camberley

Marks & Spencer Plc; Sandhurst; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in Sandhurst is hiring for a role in the M&S Café — the heart of our store. It’s a hands‑on, high‑pressure position for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Digital confidence with our ordering tools is essential and teamwork is key.

Responsibilities

• Deliver warm, five‑star service in a high‑pressure cafe environment.
• Recommend food and drink items to customers and uphold food safety standards.
• Work flexibly to cover varied shifts and assist teammates.

Job description

SUN OFF
MON 09:00-13:00
TUES 09:00-13:00
WED OFF
THURS 11:000-15:00
FRI 11:00-15:00
SAT 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

#Christmas