Christmas Customer Assistant

BOOTS; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known retail company is seeking a Christmas Customer Assistant to enhance customer experiences during the festive season. Responsibilities include direct customer interaction, transaction handling, and stock management. This role is an excellent opportunity for those starting their careers or looking for flexibility, with training provided. Enjoy benefits such as a discretionary Christmas bonus and generous employee discounts.

Benefits

Discretionary Christmas bonus

Generous employee discount

Access to One Hub discount platform

Qualifications

• Available to work Bank Holidays.
• Customer-focused with a friendly approach.
• Able to manage shopfloor tasks efficiently.

Responsibilities

• Interact with customers and provide thoughtful product advice.
• Handle transactions at the till and support self-checkouts.
• Ensure shelves are stocked and store areas are well-presented.
• Assist with deliveries and online orders as needed.

Skills

Customer Service Skills

Operational Skills

Tech-Savvy

Team Player

Physical Stamina

Job description

Overview

The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that keeps them coming back all year round.

This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.

Located in Ireland. This temporary contract may have potential for a permanent role later depending on local opportunities.

About the role

You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:

• Customer Interaction: You\'ll offer thoughtful advice, recommend products and highlight offers to ensure a positive shopping experience.
• Till Operation: Handling purchases at the counter or supporting self-checkout systems with energy and efficiency.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure areas always look their best.
• Online order support: You may assist with deliveries, picking and packing for online orders as needed.

Want more insight? Watch the short video with Claire for a behind-the-scenes look.

What you\'ll need to have

Full training is provided, but these are essential skills or experience:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, St Stephen\'s Day and New Year\'s Day.
• Customer Service Skills: comfortable approaching customers and providing a personalised experience.
• Operations Ready: able to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: happy to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: collaborative mindset to help the team meet store goals.
• Physical Stamina: on your feet, standing, walking and lifting.
• Brand Ambassador: represent Boots ethos, products and services.

Desirable experience (not essential):

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services

Career development

There are opportunities to continue your career with us across retail or pharmacy, including progressing to store leadership or joining our Support Office.

Our benefits

• Discretionary Christmas bonus
• Generous employee discount (After 1 month\'s service)
• Access to our One Hub discount platform

Find out more at boots.jobs/ireland. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots.

Why Boots

Boots is an inclusive employer and values diversity. We aim to provide a positive and inclusive working environment for all.

What\'s next

If your application is successful, we will contact you to attend an in-person interview within 14 days. We are happy to provide reasonable adjustments to help you during the application and interview process.