Christmas Cafe Assistant: Fast-Paced, Five-Star Service

Marks & Spencer Plc; Oxford; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a cafe team member in Oxford. You will deliver warm, five-star service, take and fulfil orders quickly, and support the cafe during busy periods. The role emphasizes speed, accuracy, and maintaining food safety standards in a fast-paced retail environment.

Your focus will be on teamwork, adaptability, and delivering an excellent guest experience across weekend shifts and seasonal peaks.

Qualifications

• Customer service experience in fast-paced retail or cafe settings.
• Able to handle high-pressure situations while delivering five-star service.
• Comfortable using digital tools to take and fulfil orders.
• Strong teamwork and flexible to cover weekend shifts.

Responsibilities

• Take and fulfil customer orders quickly at the cafe counter.
• Maintain high food safety standards and cleanliness.
• Support colleagues and contribute to a high-performance team.
• Adapt to varying demands and peak periods.

Skills

Customer service

Digital tools

Ability to work under pressure

Teamwork

Adaptability

Job description

Marks & Spencer Plc is seeking a cafe team member in Oxford. You will deliver warm, five-star service, take and fulfil orders quickly, and support the cafe during busy periods. The role emphasizes speed, accuracy, and maintaining food safety standards in a fast-paced retail environment.

Your focus will be on teamwork, adaptability, and delivering an excellent guest experience across weekend shifts and seasonal peaks.