Christmas Café Assistant: Fast-Paced Five-Star Service

Marks & Spencer Plc; Derry/Londonderry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Café in our store is seeking a resilient team member to deliver warm, five-star service in a fast-paced environment. You will work hands-on, take and fulfil orders quickly using our digital tools, and help keep the café running smoothly during peak periods.

You’ll be a brand ambassador, helping customers choose great food and drinks, while maintaining top food safety standards and supporting colleagues to meet customer needs with pace and accuracy.

Qualifications

• Experience in fast-paced cafe environments is a plus.
• Ability to multitask and prioritise orders under pressure.
• Strong interpersonal skills and customer-focused approach.

Responsibilities

• Provide warm, five-star service at the Marks & Spencer Café.
• Take and fulfil orders quickly using our digital tools to keep customers moving.
• Maintain high food safety standards and keep the café clean and well-organised.
• Support colleagues to deliver smooth service during peak periods.

Skills

Customer service

Communication

Teamwork

Calm under pressure

Tools

POS system

Job description

Marks & Spencer Café in our store is seeking a resilient team member to deliver warm, five-star service in a fast-paced environment. You will work hands-on, take and fulfil orders quickly using our digital tools, and help keep the café running smoothly during peak periods.

You’ll be a brand ambassador, helping customers choose great food and drinks, while maintaining top food safety standards and supporting colleagues to meet customer needs with pace and accuracy.