Christmas Cafe Assistant: Fast-Paced, Five-Star Service

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc invites applications for a Cafe Customer Assistant. You will join the store cafe, delivering warm, five‑star service during peak periods and handling orders quickly with cafe tools. The role emphasizes teamwork, speed, and maintaining high food safety standards.

You’ll be a brand ambassador, adapting to busy periods, supporting colleagues, and delivering quality service while remaining flexible with shifts, including Sundays and busy weeks around Christmas.

Qualifications

• Brand ambassador delivering warm, five-star service.
• Able to handle pace and stay calm under pressure.
• Digital confidence to use cafe tools for orders.

Responsibilities

• Take and fulfil orders quickly with POS tools.
• Maintain high food safety standards during busy periods.
• Deliver quality service even at peak times.
• Support colleagues and contribute to a high-performance team.
• Be flexible and adapt to store needs and shifts.

Skills

Customer service

Teamwork

Work under pressure

Cash handling

Tools

POS systems

Job description

Marks & Spencer Plc invites applications for a Cafe Customer Assistant. You will join the store cafe, delivering warm, five‑star service during peak periods and handling orders quickly with cafe tools. The role emphasizes teamwork, speed, and maintaining high food safety standards.

You’ll be a brand ambassador, adapting to busy periods, supporting colleagues, and delivering quality service while remaining flexible with shifts, including Sundays and busy weeks around Christmas.