Christmas Café Assistant — Fast-Paced Five-Star Service

Marks and Spencer; City of Edinburgh; Presencial; GBP 7000 - 11.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer invites applications for a Café Customer Assistant in our store’s café, the heart of guest experience. You’ll greet customers, suggest great food and drink options, and ensure smooth cafe operations even during busy periods.

The role emphasizes being digitally confident, using our ordering tools, and delivering quick, accurate service while upholding strict food safety standards and a cheerful, customer-first approach.

Formación

• Customer service experience preferred in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to multitask and stay calm under pressure.

Responsabilidades

• Recommend food and drinks while keeping the café running smoothly.
• Use digital tools to take and fulfil orders quickly.
• Maintain high food safety standards and manage queues efficiently.
• Be a brand ambassador delivering five-star service during peak periods.

Conocimientos

Customer service

Communication

Multi-tasking

Teamwork

Flexibility

Descripción del empleo

Marks & Spencer invites applications for a Café Customer Assistant in our store’s café, the heart of guest experience. You’ll greet customers, suggest great food and drink options, and ensure smooth cafe operations even during busy periods.

The role emphasizes being digitally confident, using our ordering tools, and delivering quick, accurate service while upholding strict food safety standards and a cheerful, customer-first approach.