Holiday Café Assistant — Fast, Five-Star Service

Marks & Spencer Plc; York and North Yorkshire; On-site; GBP 12,398,000 - 15,154,000; Full time

Job summary

Marks & Spencer Cafe is recruiting a Customer Assistant to join the busy store cafe. You will be a brand ambassador, delivering warm, five-star service and helping customers with food and drink choices during peak times.

You’ll work in a fast-paced environment, staying calm under pressure and using digital tools to take and fulfil orders quickly while maintaining high food safety standards. Flexibility and teamwork are essential for success.

Responsibilities

• Be a brand ambassador, make great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Be digitally confident and use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Work as part of a team to support colleagues and contribute to a high-performance culture that meets customer needs.

Job description

Marks & Spencer Cafe is recruiting a Customer Assistant to join the busy store cafe. You will be a brand ambassador, delivering warm, five-star service and helping customers with food and drink choices during peak times.

You’ll work in a fast-paced environment, staying calm under pressure and using digital tools to take and fulfil orders quickly while maintaining high food safety standards. Flexibility and teamwork are essential for success.