Child Health Admin & Clinic Coordination Specialist

Essex Partnership NHS Foundation Trust; Rayleigh; Presencial; GBP 40.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days holiday plus bank holidays (r,

Pension up to 14.5%

Staff discounts: Blue Light Card, NHS

Relocation package £8K

Season ticket loans

Descripción de la vacante

Essex Partnership University NHS Foundation Trust is seeking an Administration Assistant for the Children’s Single Point of Access team. The role provides comprehensive admin support to clinical teams across services, ensuring timely recording of activity and confidential handling of enquiries.

You will also manage communications, appointments and diary schedules, coordinate clinics, and contribute to data quality and training where required.

Formación

• Administrative experience in a busy healthcare or public sector environment.

Responsabilidades

• Provide comprehensive administrative support to clinical teams, ensuring accurate and timely recording of activity.
• Act as a first point of contact for service users, carers and professionals, handling calls and enquiries sensitively and confidentially.
• Manage and prioritise incoming communications (phone, email and post), responding appropriately and escalating where required.
• Organise and maintain appointments, diaries, meetings and clinic schedules, including managing short-notice changes.
• Support the smooth running of clinics, often working independently to coordinate administrative processes.
• Maintain accurate patient records using Trust systems, ensuring high standards of data quality and confidentiality.
• Communicate appointment details, changes and cancellations clearly to service users and stakeholders.
• Use initiative to prioritise workload, meet deadlines and manage competing demands.
• Undertake general administrative tasks including data entry, minute taking and audit support.
• Supervise and support junior or temporary staff and assist with training as required.

Descripción del empleo

Essex Partnership University NHS Foundation Trust is seeking an Administration Assistant for the Children’s Single Point of Access team. The role provides comprehensive admin support to clinical teams across services, ensuring timely recording of activity and confidential handling of enquiries.

You will also manage communications, appointments and diary schedules, coordinate clinics, and contribute to data quality and training where required.